We advise you to reserve items in advance. Deposits for tents non-refundable. Changes or adjustments to your reservation may be made up to two weeks before the scheduled delivery time. We advise that you count and check your items before unpacking and immediately contact our office if you come across any discrepancies.
Deliveries are based on location and require a $500 rental minimum. Delivery beyond tailgate and setup or tear down are available at an additional charge and must be arranged in advance. After hours delivery and/or pick up is available at an additional charge. We will make every effort to accommodate your request for AM or PM time delivery or pick up. All charges are for time out, whether used or not. Prices subject to change without notice.
Payment is due prior to your scheduled delivery. We offer several payment methods for your convenience, including MasterCard, Visa, Discover, and American Express. We do accept local checks, as long as you are able to present a valid driver’s license. Credit card payments may result in a 3% processing fee.
Prior to delivery, all items are inspected to ensure that they are clean, void of defects, and ready to use. We expect that items are returned to us clean (except linens) and with china, silver, and utensils scraped and rid of food as necessary. There will be an additional cleaning charge per cloth for all tablecloths with candle wax. Also, linen should be dry and free of food, in order to avoid any mildew or staining. Do not store wet tablecloths in a plastic bag. Tables and chairs must be knocked down and folded, unless other arrangements are made prior to delivery.
The responsibility for rental items is the customer’s from delivery to return, with the customer being held responsible for breakage and lost equipment. We expect that all items will be secured against harmful weather conditions. Ask about our damage waiver.
